Emergency Eyecare |  EyeCare Norfolk Ltd

We are part of Primary Eyecare Services (PES) that offer emergency eyecare subject to availability.

It is a non -chargeable appointment. You will be triaged on your presentation and the time frame chosen by the clinical lead will be between 24 hours and 5 days.

You may be directed to a phone Hub in the first instance for triage.

If you cannot be seen either due to capacity or out of hours in the first instance look up www.primaryeyecare.co.uk and select find a practice.

If this does not find you an appointment then call NHS 111

Symptoms that require emergency service include, but are not limited to:
The time frame for presentation is decided by the Optometric Clinical Lead

• Eye infections
• Foreign materials stuck in the eyes
• Eye trauma
• Scratched eyes
• Sudden loss of vision in one or both eyes
• Lost or broken contact lenses or eyeglasses
• Flashes of light in the vision
• “Floaters” in the vision
• Red or painful eyes
• Dislodged contact lenses
• Uncomfortable, itchy, or irritated eyes

Things NOT to do while waiting for professional medical assistance:

• DO NOT press on an injured eye or allow the victim to rub the eye(s).
• DO NOT attempt to remove a foreign body that is resting on the cornea (the clear surface of the eye through which we see) or that appears to be embedded in any part of the eye.
• DO NOT use dry cotton (including cotton swabs) or sharp instruments (such as tweezers) on the eye.
• DO NOT attempt to remove an embedded object.